In 2016, Philips Lighting and the Economist Intelligence Unit surveyed over 2,000 citizens and business executives in twelve major cities around the world to assess the progress of cities toward adopting smart technologies. The result is an extensive research report called Empowering cities: The real story on how citizens and businesses are driving smart cities.
Digital technologies, including IT, communications, the Internet of Things, and sensor networks, are working together to create intelligent urban infrastructures. With the data from these systems, cities can gain new insights into services, operations, and city life. How can cities use these digital technologies make engagement most effective?