by Rebekah Soanes, Key Account Manager, England
It's great to work for a global brand that's a technological innovator. I had already heard about Philips Lighting from friends in the tech industry, and after my first half-year here, I'm really happy with my career move from the computing market. Now, in my job I don't know yet what's around the corner… and that's part of the excitement! We're learning more all the time about the impact of our products on everyday life, and how much people enjoy them.
Seeing your work come to life
In my role as Key Account Manager for major retail chains throughout the UK I have a wide variety of responsibilities. First and foremost is managing the relationship with the customers, of course. One day I can be visiting our retail partner’s to tell them about our latest products and how we can bring them to life, the next I may be training store staff on our product range. I've had very positive feedback from a number of training sessions, and on one occasion my presentation on our HUE products was voted joint first by participants. I find it rewarding to be able to talk to people directly and get their spontaneous response – I think my own passion for the products is contagious!
The training at Philips Lighting is high quality and extremely interesting. I learnt a lot from my induction course, not just about how I like to work but also about myself as a person. . I'm continuing to take advantage of face-to-face and online training opportunities through the Lighting University.
What I really appreciate about my job is the openness and collaboration, not only among key account managers, but also everyone we deal with at Philips Lighting, from the order desk to supply chain and marketing. We all put the customer first, and being able to share what works and get help when needed makes it a great environment. It's a good feeling to have a job I'm passionate about. I can't stop telling everyone about it – all my friends and family see the difference in me!