by Ronald de Raaff, Lean Master enabling functions and Global Philips Excellence Competition Lead
The Philips Lighting Excellence Competition is an annual program. Ultimately, the program is an effective way of making sure that the customers come first. In fact, the improvements it generates are frequently triggered by customer insights – around 80% of the time – so when they're shared throughout the company it means better results, faster, for many more customers worldwide. The competition follows a regular schedule, and the conditions for participation are always the same - only the theme changes each year. This year, the focus is on waste elimination through problem-solving and daily management to generate growth.